Reviews By Customers

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  Bo Beslach

  July 19, 2024

  I have been a Bucaro customer for many years and multiple cars. I took my car to dealer for oil change(covered under my preventative maintenance). As always — just addressing what I came in there for (oil change) is not good enough. They tell me I need some other filter replaced(of course, not covered for $55) and that I need to flush my break reservoir and replace the oil ($194)as it was dirty(my car is a 2021 with 20K miles on it). I pass on the break fluid flush with dealer even after they try the fear mongering tactic(probably figure I am female, wont know the difference). Out of principle, I take it to Bucaro and as always — honesty and integrity is how they approached it. They opened my hood, showed me the level of oil, showed me that it was clean and told me if it was their car—they would do nothing at this point. On top of that, he took me to his computer and showed me what the recommended mileage for doing that is. THAT is customer service and putting the customer first! I was actually hoping Bucaro would validate what the dealer said and prove my skepticism wrong. But once again — Berman Nissan just tried to sell me stuff I did not need and only made me more skeptical of anything and everything they say in the future. So disappointing. But — thank you Bucaro for the honesty and for actually helping me and not charging me a dime for it.

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  Rod Penner

  July 10, 2024

  Okan and his team are simply the best! We have been using them for 10 years, 5 different cars. Each time they document the necessary repair with a photo, request approval in advance and complete the repair with no additional charges. Several times something required a very quick fix and Okan wouldn't even charge us - no dealer would do this. Honest, friendly and conscientious!

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  Kevin Miller

  May 23, 2024

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  Daniel Sheahan

  January 14, 2024

  Great service. Been bringing my cars here for seven years, or so. They actually take photos of the repair issue and text the pics to you. They don't do the work until you text them back and approve of the work. Ocan and his crew are top-notch.

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  Syed Mujtaba Ali

  December 10, 2023

  Oakan and crew the best. Worth the drive. Honest and Helpful and he gives alternative options.